Smarter Customer Support Outsourcing

Here at Capital Typing, we understand that friendly, knowledgeable, helpful customer support solutions can make a huge difference to the success of your company.

Our customer support outsourcing solutions deliver awesome customer experiences to your clients, presenting your company as a place that is organized, efficient, and reliable. We provide comprehensive customer support outsourcing solutions, including:

Live chat

Email support

Social media engagement

Help desk, technical support, and more

The art of exceptional customer support begins with understanding your customer’s needs, and the value your company delivers. Then we develop a conversation model, which turns the customer support experience into a replicable and manageable system to provide professional responses to support concerns, quickly and efficiently.

Our smarter customer support outsourcing solutions are designed to equip our professional support teams with well-defined, intelligently designed strategies, which cover every support scenario, so that we are able to provide top notch customer care. Our solutions are also fast to set up, so that businesses that outsource their customer support functions to Capital Typing are able to fast-track the pace at which they introduce new offerings, new policies, or updated support strategies.